A place you should definitely NOT visit when you’re in Strasbourg: Restaurant L’Ancienne Douane (2. July 2022)
There is a very good reason why I don’t go to restaurants which are rated below 4.0 on Google. And once more, I was right to generally follow that rule. Somehow we ended up here anyway – and it was a mistake. To be fair though, the large balcony which is facing the river is quite perfect in terms of atmosphere. What isn’t so perfect is the fact that the place is super crowded, so it’s relatively noisy. Plus, that there isn’t remotely enough staff plus the responsibilities are unclear (i.e., who is responsible for which table).
However, we were, at some point in time, able to place our order. I went for the “tarte à l’oignon, salade verte” (EUR 9.50) which was quite good. I mean, the tarte – not the salad. But, the tarte was great.
The “choucroute Strasbourgeoise (6 garnitures)” (EUR 20.50) on the other hand was … well, I don’t want to say disgusting, but I have to say “not very enjoyable”. Frankly, the sausage on top was gross, the mush on the right was equally gross, and the rest was okay. But frankly, definitely a big no-no!
On top of that, the staff was just not up to the task. I think over the course of the evening (which was about 90′) we had a total of four different waiters and waitresses – no wonder things don’t work when there is no clear responsibility. To sum it up – avoid at all cost!
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Contact Details:
Restaurant L’Ancienne Douane
Rue de la Douane 6
67000 Strasbourg (F)
Tel.: +33 3 88 15 78 78
E-Mail: reservation@anciennedouane.fr
Homepage: http://www.anciennedouane.fr